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Q. How do I store them?
A. We want you to enjoy our products at their best so here are some recommendations : Store in dry, ambient conditions, away from direct sunlight. Eat within the best before date printed on pack.
Q. How long will they last for?
A. Well that depends on how long you can resist them for! Eat within the best before date printed on the pack. We aim to deliver our meringues to you with a shelf life of 7 weeks for our Giants,18 weeks for our Drops, Chocolate Covered Drops (Praline), 39 weeks for our Bars. Please see the best before date printed on pack. We’re all different when it comes to how we like our meringues – which side are you on? Light, crisp and full of crunch all the way through or crispy on the outside and soft in the middle? We bake all of our meringues to order to ensure you get the freshest products but if you prefer your meringues with a softer centre, we’d advise eating them as soon as possible following delivery.
Q. What can I serve your meringues with?
A. The serving ideas are endless - enjoy simply on their own, with lashings of cream, ice cream, crème fraiche or even yoghurt, with mountains of berries, drizzles of coulis, dollops of curd …be as adventurous as you dare. Don’t forget to drop by online, say hello and tell us how you ate yours.




Q. Which products are gluten free?
A. Our meringues are gluten free. Our meringues do not contain gluten containing ingredients.
Q. What is the difference between Gluten Free and Naturally Gluten Free?
A. The term ‘Gluten Free’ can only be applied to foods which contain 20ppm (parts per million) or less. 'The term ‘Naturally Gluten Free’ means the ingredients within a product are inherently / by nature gluten free.
Q. Which products are suitable for Vegetarians?
A. All of our products are suitable for Vegetarians.
Q. Allergens?
A. Our products are all produced in a bakery where nuts, peanuts, milk & soya are used. Please contact us for a full list of allergens/ingredients if required.
Q. My meringue has a soft centre – is it cooked?
A. Freshly made our meringues are, by nature, soft and mallow in the centre. Although to some this may appear under cooked, our meringues are 100% safe to eat.  We use pasteurised free range egg white to produce all of our meringues and also bake them to reach a core temperature which is strictly controlled by HACCP, a food safety system to ensure food is safe to eat.
Q. Are all the flavours natural in your meringues?
A. We try to use natural flavours whenever we can. However there are some instances where the natural flavours aren't fit for purpose.. It is with these circumstances we would use a non-natural flavour, as they tend to be more bake stable.
Q. Do your products contain Palm Oil?
A. All of our meringues are free from Palm Oil, however our muffins do contain this.
Q. Where can I find the nutritional information for meringues? 
A. Please click here.




Q. Is there a minimum order?
A. Yes, the minimum order value is £8.95 excluding P&P – orders under this value will not be processed.
Q. What type of payment do you accept?
A. You can pay by Visa, Mastercard, Maestro and JCB. Alternatively you can use your PayPal account.
Q. What is the delivery charge and when will my order be delivered?
A. Standard delivery charge is £3.75 (inclusive of VAT : VAT number 104195933) for delivery via Royal Mail within 3-5 business days from placing the order. Orders placed after 2pm on a Friday will be processed the following Monday, unless it is a Bank Holiday in which case the order will be processed Tuesday. Delivery will be via Royal Mail and will be delivered Tuesday to Saturday. We are unfortunately unable to offer specific time slot deliveries. Delivery to UK only*. Flower & White do not accept responsibility for damage to goods in transit. By proceeding with an order, you are agreeing to these terms and are accepting this liability. *We are unfortunately unable to deliver to the Channel Islands and Republic of Ireland at the current time within the standard rate - please call us for a delivery quote.
Q. Will I receive an order confirmation email?
A. Yes, a confirmation email will be sent as soon as your order has been placed. If you haven’t received it (please also check your junk email just in case) then please contact us.
Q. Can I change or cancel my order?
A. Unfortunately we're unable to cancel orders once they've been processed. However, if you have made a mistake on your order, please contact us and we will do our best to help. If the items you have ordered are not available, we will contact you by e-mail or phone (if you have given us details). You will then have the option to choose an alternative item or to cancel your order. Should you choose to cancel your order due to products ordered not being available, we will refund the sum deducted by us as soon as possible but in any event within 30 days of your order.   
Q. Refunds Policy
A. Unfortunately we're unable to cancel orders or offer refunds once they've been processed.Please contact us if you have a query and we will do our best to help.



Q. How do I get in touch?
A. You can call us on  01952 684 626 or email us at sales@flowerandwhite.co.uk. Don’t forget you can also say hello on Facebook, Twitter & Instagram.

Please click here for our full Terms & Conditions.